Specialists to support your CRM team

You have a CRM manager and a plan, but need more people or specialist skills to get the work done. Our experts join where you need them. You keep control of the priorities.

When it fits

You know what needs doing, but your team is short on time or needs help in a particular area.

Who leads

Your CRM manager sets the priorities. We are responsible for the work we take on.

What you receive

Help with campaigns, automation, data or technical implementation, including the testing and documentation the work needs.

Where we can help

Campaigns and automation

We prepare content, audiences and automated journeys. We build campaigns and test them before launch.

Technical implementation

We help with website event tracking, integrations, data structures and platform configuration.

Analysis and measurement

We review customer behaviour and campaign results. We set up tests and reports to support your next decisions.

Bloomreach

We help with your existing setup and the campaigns or automated journeys you want to add.

Website personalisation

We set up content, offers and product recommendations based on visitor interests. We connect them with your other communication and agree how to measure results.

How we join your team

Before starting, we agree on the work, our specialists’ availability and how we will work with your team. Support can be ongoing, focused on a specific deliverable or based on an agreed number of hours.

You lead the overall CRM plan. We take responsibility for completing our part of the work and checking its quality.

Where does your team need help?

Tell us where work is getting held up and the skills or people you need.