We’re a CRM & marketing automation studio for eCommerce brands. We integrate the platforms, run e-mail and omnichannel campaigns, and turn customer data into measurable revenue.
Silver Partner services
Choosing the right marketing platform to work with customer data is crucial in the eCommerce environment. We’ll help you. We’ll assess which solution is suitable for you, implement it, and teach you how to work with it. We are a certified partner of Bloomreach Engagement, but we also work with other platforms on a daily basis and test new ones.
Save time. Or cut costs. With advanced marketing automation tools, we’ll enhance your company’s communication and achieve a better customer experience through personalization. Emailing, chatbots, pop-ups, SMS messages. Our focus is on channels through which we communicate directly — and which we can evaluate effectively.
Building customer loyalty and maximizing customer lifetime value requires a well-structured CRM. We help you define segmentation logic, set up personalized campaigns, and implement automation across channels. We focus on retention, repeat purchases, and customer activation.
We turn data into actionable insights. We’ll help you understand customer behavior and develop a CRM strategy with clear goals, KPIs, and a roadmap. Whether you’re just getting started or optimizing an existing setup, we guide you to make CRM a measurable business driver.
how we work
We map your data, tools and goals, then recommend the right platform and setup for your business.
We integrate the platform, build segmentation logic and set up personalized campaigns and automations across channels.
We teach your team to work with the tools — so the value stays in-house and keeps compounding.
We track KPIs, refine what works and turn CRM into a measurable, lasting growth driver.
It’s easy to get lost. In life and in marketing. To explore all available paths, yet still not reach where you wanted to go. When that happens, stop, take a breath, and think. Try another way. Go where your ambitions lead, not the well-trodden paths. To new enriching places that data, automation, and personalization can reveal. We will guide you.
references
„In various companies, I have collaborated with dozens of partners. What I value most about working with Vielendark is the unique combination of professionalism and humanity, and also their ability to cover a wide range of responsibilities from business consulting to the most technical tasks. It was a pleasant and beneficial cooperation.“
„Partnering with the Vielendark team has been extremely beneficial for us in many ways. Thanks to their expertise, we have ironed out many technical issues related to the Bloomreach Engagement integration and maximised the use of its features, resulting in increased revenue and overall efficiency of our digital marketing campaigns.“
„The Vielendark team is close to our hearts. Together, we’re successfully developing the automation of the email channel for eyerim. They are skilled and flexible, technical and creative, which makes them an invaluable partner in marketing activities. They continuously come up with new ideas, and their campaign optimization leads to significant improvements.“
our values
We work in one of the fastest-growing industries. To operate knowledgeably in it, we must keep up with its pace. Education and the implementation of the latest technologies into our processes are an absolute necessity for us.
Stay authentic, keep our word, deliver agreed outputs with quality and on time. Although some may see this as trivial, we understand that this value is precisely what makes Vielendark what it is. A fair company.
What we don’t like are trendy solutions implemented into processes without thought. Durability is essential to us. Whether it’s technological solutions or ideas, we work so that they function in the long term. And well.
To be above things. Making decisions based on research and data, not feelings and impressions. Not clinging to our own attitudes but having an open mind. Welcoming progress and constructive criticism – and thus moving forward. That too is Vielendark.
contact
If you are interested in cooperation, we will be happy to provide you with a personal consultation, or you can contact us by phone or e-mail.
hallo@vielendark.comVielendark s.r.o., Cyprichova 24, 831 53 Bratislava
Reg no.: 55121250 · Tax no.: 2121872962 · VAT no.: SK2121872962
