The direction,
technology
and
people
your CRM
marketing
needs
We help e-commerce and travel businesses communicate with their customers. We develop the strategy, create campaigns and set up automation. We can lead your CRM marketing or bring extra skills and support to your team.
From the first plan to a live campaign
We can manage your CRM marketing or take on the work your team needs help with.
Strategy and data
We find where you lose customers and decide what to fix first.
Campaigns and automation
Communication for the whole customer lifecycle, not just the next newsletter.
Technology and results
Reliable data and results measured against a control group, not guesswork.
Our own AI tools
AI takes care of the routine, so our time goes into strategy.
Three ways to work with us
We lead and run your CRM marketing
Your entire CRM marketing in the hands of one team. You set the goals and budget, we take care of the rest.
We set up your CRM marketing and train your team
A project with a clear outcome: strategy, platform or automation. Then your team takes it from there.
We bring extra expertise to your team
Specialists where your team is short on capacity or expertise.
We can also start with email marketing or a single automated journey.
Official Bloomreach partner
Bloomreach is the platform we work with most. We help you implement it and use it day to day, from connecting customer data to running campaigns and automation.
10+years of CRM marketing and automation experience in our team
Starting out or changing platforms
Data and scenarios set up so Bloomreach works from day one.
Improving your current setup
An audit shows what is broken and what you pay for but do not use.
Adding specialist support
People who work in Bloomreach every day.
Finding a team to run your CRM marketing
We run your campaigns and scenarios and report results every month.
What our clients say
“In various companies, I have collaborated with dozens of partners. What I value most about working with Vielendark is the unique combination of professionalism and humanity, and also their ability to cover a wide range of responsibilities from business consulting to the most technical tasks. It was a pleasant and beneficial cooperation.”
We work with e-commerce and travel businesses
Our clients sell fashion, footwear, eyewear and sports gear, as well as stays and trips. We help them communicate with customers while they choose, after they buy and when they are ready to order again.
Brands we’ve worked with
What would you like to improve in your CRM marketing?
Tell us what you are working on and where you need help. You don’t need to have it all figured out.